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Glossary

Remediation

Remediation

In IT, the term remediation refers to correcting or improving problems that have been identified in an IT environment or network. This can include a variety of activities, depending on the anomaly identified. Examples of remediation activities include:

  • Closing security vulnerabilities: When a security vulnerability is discovered in a software or system, remediation involves implementing a patch or update to close the gap.
  • Fixing configuration errors: Incorrect or sub-optimal configurations can lead to security risks or performance issues. Remediation in this context means correcting the configurations to increase security and improve performance.
  • Remediate vulnerabilities: This may include updating software, hardening systems or changing access permissions to eliminate vulnerabilities.
  • Responding to security incidents: After a security incident, remediation can include removing malware, restoring systems from backups, and closing entry points that were used for the incident.
  • Resolving compliance issues: If a system or practice is not compliant with government regulations or industry standards, remediation includes making the necessary changes to ensure compliance.
  • Resolve performance issues: This may include optimizing software or hardware, adding resources or changing system settings to improve performance and stability.

Remediation is a very important part of Unified Endpoint Management and Digital Experience Management as it helps to maintain and improve the integrity, security and performance of IT systems.