baramundi Privacy Policy

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
• That is about you but individually does not identify you, such as user behavior; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• Email tracking.

Information You Provide to Us  

If you use the Website for informative purposes only, i.e. if you do not register or otherwise provide us with information, we will only collect the personal data that your browser transmits to our server. If you wish to view our website, we will collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security:

• IP address
• date and time of the request
• time zone difference to Greenwich Mean Time (GMT)
• content of the requirement (specific page)
• access status/HTTP status code
• respective amount of data transmitted in each case
• website from which the request comes
• browser
• operating system and its interface
• language and version of the browser software.

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and by which the body that sets the cookie (in this case through us) receives certain information. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here Deactivate Google Analytics for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking. 

The information we collect automatically may include personal information, we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

This website uses the following types of cookies, whose scope and functioning are explained below:

• Necessary cookies (see (ii))
• Preferences cookies (see (iii))
• Statistics cookies (see (iv))
• Marketing cookies (see (v))
• Unclassified cookies (see (vi))

(ii) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

(iii) Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

(iv) Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

(v) Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

(vi) Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

(vii) You can configure your browser setting according to your wishes and, for example, reject the acceptance of third-party cookies or all cookies. Please be aware that you may not be able to use all features of this site.

View so-called session cookies (contain randomly generated session identification numbers, which are deleted by closing the browser).

View and Adjust Cookie Settings

You can recall your cookie settings at any time to manage your preferences: Recall Cookie

Web Beacons
Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Additional features and services offered by our website

• In addition to purely informational use of our Website, we offer various services that you can use if you are interested, or one of our service portals (collectively, "User Contributions"). For this, you will generally need to provide additional personal information that we will use to provide the respective service and to which the aforementioned data-processing principles will apply. You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website,
• In some cases, we use external service providers to process your data. These providers have been carefully selected and commissioned by us, are bound by our instructions and are regularly audited.
• Furthermore, we may disclose your personal data to third parties, if we offer participation in sales campaigns, the conclusion of contracts or similar services in conjunction with partners. You will be provided with further relevant information when entering your personal data or below in the description of the service.

Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about products and services that may be of interest to you. If you do not want us to use your information in this way, please send an e-mail to requestUSA(at)baramundi.com or click the unsubscribe button in our newsletter. For more information, see Choices Of How We Use and Disclose Your Information in the next paragraph.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of baramundi Software USA, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by baramundi Software USA, Inc. about our Website users is among the assets transferred.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of baramundi software USA, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending an e-mail to requestUSA(at)baramundi.com
• Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own products or services, you can opt-out by sending us an email stating your request to requestUSA@baramundi. If we have sent you a promotional email or our newsletter, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this address: requestUSA@baramundi. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Accessing and Correcting Your Information

You may also send us an email at requestUSA(at)baramundi.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit Your California Privacy Rights. 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

(1)    This section explains how personal data is collected and processed when using the baramundi Mobile Devices (bMD).

(2)    The data controller within the meaning of Article 4(7) of the UK General Data Protection Regulation (UK GDPR) / EU General Data Protection Regulation (GDPR) is baramundi software GmbH, Forschungsallee 3, 86159 Augsburg, Germany, telephone: +49 821 567 08 - 0, email: info@baramundi.com.

(3)    You can contact our Data Protection Officer at privacy@baramundi.com or by post at the above address, marked for the attention of the “Data Protection Officer”.

 

(1) You have the following rights in relation to your personal data:

• the right of access;
• the right to rectification or erasure;
• the right to restriction of processing;
• the right to object to processing; and
• the right to data portability.

(2) You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes applicable data protection laws.The competent supervisory authority is the Bavarian Data Protection Authority (Bayerisches Landesamt für Datenschutzaufsicht), Promenade 27 (Schloss), 91522 Ansbach, Germany, telephone: +49 981 531 300, fax: +49 981 539 813 00, email: poststelle(at)lda.bayern.de.

(3) Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the consent was withdrawn.

The baramundi Mobile Devices management solution has been designed and developed with great care and in accordance with applicable German data protection requirements. The purpose of the solution is to help administrators securely integrate mobile devices into their organisation’s IT infrastructure. The focus is on device management rather than access to or monitoring of application content.

With regard to the baramundi Mobile Devices (bMD) module, please note that the following activities are not possible by design through the baramundi Management Suite in conjunction with the locally installed baramundi Agent application:

• bMD does not access or collect contact information from address books (such as names, telephone numbers or other contact details).
• bMD cannot access, collect or monitor SMS messages, including message content or communication logs.
• bMD does not provide access to the contents of email mailboxes.
• bMD does not collect call logs or call history information.
• bMD does not provide access to content stored within third-party communication applications, such as WhatsApp.
• bMD cannot intercept, record or monitor telephone calls.
• bMD does not have access to a device’s microphone and cannot be used to monitor or record surrounding audio.
• bMD does not provide access to media files stored on the device, such as photographs, videos or other media content.
• bMD does not store location data locally or transmit location data to the server. The sole exception applies to iOS devices that have been placed in “Lost Mode”.

Access to smartphone hardware features is limited and used only where necessary for specific management functions:

• bMD uses access to the device camera solely for scanning a QR code during the device enrolment process.
• Under iOS, bMD uses location services exclusively to locate a device that has been placed in “Lost Mode”. If this feature is activated, the user will be notified accordingly.
• Under Android Enterprise in the “Fully Managed” and “Dedicated Device” deployment profiles, bMD requires access to location services in order to inventory Wi-Fi networks stored on the device.
• Under Android Enterprise in the “Work Profile” deployment profile, bMD requires access to location services in order to inventory Wi-Fi networks stored within the work profile. Wi-Fi networks manually configured by the user on the device are not transmitted to the server.

bMD is designed to support a range of standard mobile device management functions, including, but not limited to, the following:

• Inventorying applications installed on the device.
• Detecting unauthorised modifications to the device firmware, including jailbreaking* and rooting.
• Configuring security settings, policies and device restrictions.
• Remotely wiping the device and/or uninstalling managed applications.

*) To enhance the detection of unauthorised device modifications on iOS, we recommend using the baramundi Push Service Infrastructure. For this purpose, the baramundi Management Server transmits the following data to a centrally operated baramundi service:

• A unique, anonymous identifier of the baramundi Management Suite (bMS) installation.
• The push token generated by Apple for the device.
• The device's iOS version.
• The version of the bMD Agent application installed on the device.

This functionality can be enabled within the bMD configuration settings and is disabled by default.
Further details regarding the functionality and features of bMD can be found, among other places, in the Release Notes.

To provide the enhanced management capabilities of the baramundi Mobile Agent, a device administrator component is configured on your device and may require activation by you.

The application does not make any automatic changes to the device configuration on its own. Any configuration changes are carried out solely by authorised IT administrators in accordance with the management policies applied to the device.