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The baramundi support team is always at your side

baramundi has earned a strong reputation among our global user community for providing outstanding customer service. We take pride in helping customers use the baramundi Management Suite to its fullest potential with a wide variety of support and training programs.  

Our dedicated team of baramundi experts is available by phone to answer questions and provide solutions quickly. Customers can also use our extensive digital resources including the baramundi Forums and Knowledgebase, where they’ll find a wealth of information and practical tips from our product team and other bMS users.  

We always look forward to hearing from and working with our customers to help them achieve their specific goals and make their IT organizations more efficient and secure. 

You can reach our support team:

  • US: 9:00 am - 5:00 pm EST from Monday to Friday. Excluding US holidays.
  • Europe:  9:00 am - 5:00 pm CET from Monday to Friday. Excluding German holidays.
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Get to know our Support and Services

baramundi received the highest score possible in the “Product support and services” criterion.
Thanks to baramundi endpoint management you can automate routine tasks and work faster, easier and more efficient.  

Knowledge Base 2.0 is your one-stop shop for getting the most from bMS. We’ve completely redesigned and streamlined the interface to make it easier and faster to find exactly the information and answers you’re looking for.

baramundi Forum

our forums at a glance

baramundi User Forum

Our baramundi User Forum

Visit our user forum to meet other users and exchange information with them.

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baramundi Knowledge Base

Our baramundi Knowledge Base

Find help fast in the accumulated knowledge contained in our baramundi Knowledge Base.

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baramundi Partner Forum

Our baramundi Partner Forum

We provide our partners with important information about our products and advertising material directly in the partner forum.

To the partner forum
baramundi Feedbackportal

Our baramundi Feedback Portal

Our feedback portal allows you to submit product ideas and requests for the baramundi Management Suite (bMS).

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Remote Access

Remote Access

Quick Help Through a Direct Connection

As our support team can remotely access your system, they can clarify any issues quickly and directly. Please click here when a member of our support team asks you to:

Start remote access

Customer Feedback on baramundi Support

In comparison to many other software vendors active in the market, baramundi has one crucial thing that makes them stand out: the support provided is very professional, response times are short, and you are always given an expert answer. There is a huge difference between contacting an outsourced call center and being advised by a competent specialist.

MorphoSys AG

Steffen Pohlenz, Head of IT at MorphoSys AG