Support

Support

OUR EXPERTS ARE THERE FOR YOU

The baramundi Support Team is Always at Your Side to Provide Advice and Assistance

If you have any questions about the baramundi Management Suite, simply get in touch with one of the members of our competent support team. Our employees have a perfect command of the baramundi software solution and can easily and quickly help you further. Do not hesitate to contact our support team.
We’ll be happy to help.

Request support now

You can reach our support team between 9:00 am and 5:00 pm EST from Monday to Friday.
Excluding national holidays.

baramundi Support is Competent

baramundi Support is Competent

Whether you contact us by phone or e-mail, you will always be advised by competent baramundi experts who will help you find a solution to your problems.

baramundi Support is Fast

baramundi Support is Fast

Time is too valuable to waste waiting for solutions. We close most queries submitted by our customers to first-level support within 24 hours.

Customer Feedback on baramundi Support

In comparison to many other software vendors active in the market, baramundi has one crucial thing that makes them stand out: the support provided is very professional, response times are short, and you are always given an expert answer. There is a huge difference between contacting an outsourced call center and being advised by a competent specialist.

MorphoSys AG

Steffen Pohlenz, Head of IT at MorphoSys AG

Our References

MORE THAN 3,000 SATISFIED CUSTOMERS FROM A WIDE VARIETY OF INDUSTRIES AND COMPANIES OF ALL SIZES FROM ALL AROUND THE WORLD TRUST BARAMUNDI SOFTWARE SOLUTIONS WITH OVER TWO MILLION MANAGED ENDPOINTS

Alfred Ritter GmbH & Co. KG Industry, Germany

about our customer

Alfred Ritter GmbH & Co. KG is a German food manufacturer from Waldenbuch in Baden-Wuerttemberg, which has become well-known through their brand of chocolate, Ritter Sport.

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CD PROJEKT RED S. A. Industry, Poland

about our customer

CD Projekt S.A. is a Polish developer and publisher of computer and video games for the international market, and produced the internationally successful computer role-playing game series “The Witcher”.

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DATEV eG Service Providers, Germany

about our customer

DATEV eG is a software house and IT service provider for tax consultants, auditors and lawyers, but also for their clients such as medium-sized companies, municipalities, associations and institutions. The focus is on the tax consultancy market.

Ehrmann AG Industry, Germany

about our customer

Ehrmann AG, founded in 1920, has its headquarters in Oberschönegg and is one of the largest dairies in Germany.

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Europa-Park GmbH & Co Mack KG Service Providers, Germany

about our customer

Europa-Park is a leisure and theme park in Rust, Baden-Württemberg. With around 5.6 million visitors per year, it is the most visited amusement park in the German-speaking region.

Kuka AG Industry, Germany

about our customer

Kuka AG is a listed mechanical engineering company based in Augsburg, Germany. The company's business areas are Kuka Roboter (with subsidiary Kuka Laboratories), Kuka Systems and Kuka Industries as well as Swisslog.

Mazda Motor Europe GmbH Industry, Germany

about our customer

Mazda Motor Europe (MME) is the regional Mazda headquarters for the entire European market. It was founded in 1989 and is located on the banks of the Rhine in Leverkusen, Germany.

Robert Bosch GmbH Industry, Germany

about our customer

Robert Bosch GmbH was founded in 1886 by Robert Bosch and is a multi-national German company operating in the sectors of automotive supply, consumer goods, industry and building technology, and automated packaging technology.

Remote Access

Remote Access

Remote Access

Quick Help Through a Direct Connection

As our support team can remotely access your system, they can clarify any issues quickly and directly. Please click here when a member of our support team asks you to:

Start remote access

Do you have questions about remote access?

Our support team will be happy to help you.

Satisfied customers

98

Would recommend us to others

95

Appreciate the technical competence

98

Renew their maintenance contracts