baramundi Success Stories
Bitburger Braugruppe
Retail & Food
Bitburger Braugruppe
The Bitburger Braugruppe is one of Germany's leading brewing groups.
The company owns the Bitburger, König Pilsener, Köstritzer, and Licher brands. It also has a distribution partnership with Benediktiner Weißbräu GmbH.
Expansion Requires Automation
The brewing group is a family-owned business and is now in its seventh generation of leadership. To ensure the secure and stable operation of the brewing group’s IT systems, employees rely on IT support from Julian Haas, Business System Administrator at Bitburger, and his colleagues on the IT team. Half of the team focuses on application development, while the others handle system administration across all locations.
“Until 2017, we handled endpoint management largely manually without our own management software. However, due to new technologies such as Microsoft Teams and the rise of remote work, there was a significant increase in the number of fat clients. We realized that manual management would be far too time-consuming,” explains Haas.
In addition to approximately 400 thin clients, the IT team is responsible for a total of 1,200 devices across the entire brewing group. These consist mainly of laptops and PCs. The most important applications are Office 365 and SAP running on Windows 10. The entire field staff is working exclusively from home and therefore requires special support. The company found what it was looking for with the Augsburg-based software manufacturer baramundi. With the Unified Endpoint Management solution, all endpoints are now kept up to date.
Termination Calls for a New Direction
“After a thorough analysis, we ultimately chose the baramundi Management Suite (opens in new tab). The bMS was up and running in no time and allowed us to start working productively right away. Since then, we’ve completed the transition from Windows 7 to 10 with baramundi and use the solution to scan our software for vulnerabilities and update it on a daily basis.
The automated OS installation makes it possible to prepare multiple devices simultaneously without having to be actively involved the entire time. For a large-scale rollout of new devices, this saves several person-days per month. Our productivity increased significantly after the introduction of the Management Suite. Over the next few years, we will be replacing a large portion of our thin clients with fat clients. By using the baramundi Management Suite, we can carry out this process efficiently and quickly.”
The Right Product for Every Need
“We are very satisfied with the quality and response time of the support team. We’ve always received prompt responses and assistance to our inquiries. The baramundi Management Suite has—and will continue to—simplify and improve a wide variety of our client management processes.
Both the support team and the forum help us resolve a wide range of issues and meet our needs quickly and effectively. All in all, we’re very satisfied.”
