baramundi Success Stories
Medicover
Healthcare
Medicover
Medicover was founded in Sweden in 1995 and has since established itself as one of the leading international providers of medical and diagnostic care. In Poland, the Medicover Group, with over 34,000 employees, operates numerous medical centers, hospitals, fertility clinics, mental health centers, optometrists, and fitness clubs. The coordination effort required for this is substantial, and the IT systems and organizational structures used to manage the company’s numerous locations are correspondingly complex.
Low-level solutions are not sufficient
“At first, we relied primarily on the tools available from Microsoft to manage our IT—meaning we mainly implemented changes via Group Policy. Support was handled through antivirus system consoles, which allowed us to run scripts remotely. We used free tools like GLPI for inventory management,” explains Andrzej Sikorski.
As the company grew and the number of devices increased, this low-level solution simply became impractical. Above all, the sluggishness of Group Policy was a problem: we didn’t know when—or even if—a process had been successfully completed. The existing solution was therefore far too unreliable for us and, due to the lack of reporting, also too insecure.”
Andrzej Sikorski serves as head of the Maintenance and IT Systems Department. Together with 17 colleagues and 30 service desk staff members, he manages nearly 6,000 workstations—comprising laptops and desktop PCs—spread across 225 locations throughout Poland. One challenge is the 2,500 laptops that must operate outside the corporate network via VPN—and in some cases without any connection to the corporate network at all—without compromising the security of the entire network.
Simplifies Numerous Tasks
“Since its introduction, we’ve been able to greatly simplify many of our tasks. For example, we now use baramundi Automation Studio to automate very complex software installations, even when input is required outside the installer. The baramundi Remote Gateway has proven particularly useful for ensuring support and an appropriate level of security even for laptops used outside the corporate network,” Andrzej Sikorski continued.
Perform ad hoc remote software installations
"The baramundi solution also allows us to precisely manage successive versions of Microsoft security updates. In addition, the intuitive console significantly simplifies and speeds up the process of monitoring the security status and presenting it in reports. We now finally have immediate feedback on whether our tasks have been successfully completed. Overall, everything is now much faster with baramundi—whether it’s implementing workstation upgrades or preparing images for operating system installation.”
