baramundi Success Stories
Würth, Italy
Manufacturing
Würth
The world-renowned Würth Group, a specialist in screws and screw accessories, anchors, tools, and building hardware, has over three-quarters of a century of experience. Founded in 1945 as a two-man operation in Künzelsau, Baden-Württemberg, the father-and-son company has evolved over time into a global market leader in fastening technology with a portfolio of approximately 125,000 products. Würth has also been active in Italy since 1963 and employs more than 3,600 people there, with its headquarters in South Tyrol.
A Large Team for Complex IT
This wide variety of application areas results in a complex IT landscape: Würth Italy provides its employees with over 2,500 end devices across more than 200 locations. In addition, a large number of employees work in the field and/or remotely. The company’s IT department is correspondingly extensive: IT Manager Albert Lochmann and IT Systems Manager Hannes Pichler, together with a team of 60 IT employees, provide the company with a wide range of IT services:
In addition to software analysts and consultants, the team handles software development, help desk and operations, big data, as well as reporting and business intelligence.
Unified Endpoint Management (UEM) Puts an End to Tedious Note-Taking
“Our hardware and software are very diverse. In the office, we primarily use laptops and iPads. In addition to standard Office applications and SAP for field and office staff, these devices mainly run software for the logistics operations of our individual branches. In addition to the standard software, we also have many company-specific applications that we’ve developed in-house for all kinds of areas,” explains Hannes Pichler. “We have to make sure that the software is tailored to the specific departments of the respective employees and adapted to meet their requirements.”
Until a year ago, endpoint management at Würth was still a very cumbersome process, relying on custom-built scripts or time-consuming remote sessions. “The deciding factor for us in looking for a better solution was the need to roll out new applications—along with the corresponding updates—to over 1,800 field staff. Without proper endpoint management, that simply wasn’t feasible,” Pichler continued.
"baramundi's Unified Endpoint Management (UEM) has given us three things above all else: time, time, time—as well as all the obvious benefits that come with it."
Hannes Pichler | IT Systems Manager at Würth
Time for new projects
The full implementation was completed in just one month with the help of the IT partner ACS Data Systems, whose specialists were able to provide support exclusively via Webex web sessions. The results speak for themselves: “baramundi has demonstrated great potential for continuously improving workflows and implementing new requirements in a timely manner. In particular, software deployment and inventory are now handled in no time at all.”
Next up for Würth Italy is the major Windows 10 feature update to 20H2. The team is confident that it can complete this task relatively quickly: “baramundi has everything needed to be successfully deployed in a large enterprise. Combined with skilled IT staff, the baramundi Management Suite offers enormous potential to deliver significant added value for the company.”
