baramundi Success Stories
Adelholzener Alpenquellen GmbH
Retail & Food | ivanti Replacement
Adelholzener Alpenquellen, LLC
Adelholzener Alpenquellen GmbH, headquartered in Bad Adelholzen in Upper Bavaria, is one of Germany’s leading mineral water producers.
The company bottles approximately 700 million bottles of mineral water and soft drinks annually under the “Adelholzener” and “Active O2” brands.
As a food producer, Adelholzener is subject to the Critical Infrastructure Regulation. Companies in this sector are essential to the public good.
KRITIS companies are subject to specific requirements:
- Increased IT Security (cyber security) Requirements
- Implementation of the IT Security Act and the BSI-KritisV
- High Availability and Reliability
- Access Control and Identity Management
- Supply Chain Security
- Employee Training and Awareness
- Documentation and Record Keeping
Together, they manage approximately 700 Windows clients, 140 servers, and 300 mobile devices at the beverage manufacturer’s headquarters—
primarily HP clients in the form of laptops and desktop PCs, but also industrial tablets.
The company’s IT infrastructure operates in a Microsoft environment with Windows servers,
Windows 11 clients, Office 365, and Microsoft Dynamics Business Central as the ERP solution.
Termination Calls for a New Direction
For a long time, Adelholzener relied on Ivanti’s DSM for IT management. However, as the product was being phased out, a reevaluation became necessary. Bernhard Buchner, an IT expert at Adelholzener, explains:
“In addition to the end-of-life announcement, there were numerous reasons to rethink our use of Ivanti DSM at Adelholzener. We were using not only Ivanti’s software deployment solution but also its ticket system. With both products, we felt we lacked consulting support from a partner who treated us as equals. Furthermore, the Ivanti licenses for patch management had to be renewed. Overall, the Ivanti product wasn’t the best fit for us. We took this
These circumstances prompted us to consider switching products.
So we thought about what we absolutely needed and drew up a detailed list of requirements. The core topics included asset inventory, software deployment—
both operating system installation and packaging—as well as the implementation of a comprehensive CMDB and an ITIL v4-compliant ticket system. With these expectations in mind, we approached Ivanti to develop a concept and a cost estimate. At the same time, we researched alternatives on the market.”
The Right Product for Every Need
“Our colleagues in Munich from the Congregation of the Sisters of Mercy, to which Adelholzener belongs, brought baramundi to our attention. There, we found the right product to meet all our needs.
We began the implementation process with the baramundi inventory solution and ticketing system, since we had previously been using only a custom-programmed solution for inventory management that was already quite outdated. Gradually, we expanded the baramundi ecosystem at Adelholzener and added various
products. Subsequently, we set up OS installation and patch management, which we are gradually using to replace DSM packaging during a migration phase.”
First Test Passed
"Our first real test of the baramundi solutions was our KRITIS audit, during which the CMDB, the ticket system, and the inventory were scrutinized in detail. We successfully completed this audit—without a single non-conformity regarding the IT team’s operations or the mapping of processes using baramundi."
"We also paid close attention to improvements in efficiency, of course. In particular, the time savings and the centralized management of hardware and software have noticeably improved our department's performance. In summary, I can say this about the switch to baramundi: It just works."
