Remote Access Service – Fast and Instant
Easily Support End Users with Remote Access
Sometimes there’s no way around tackling a stubborn PC directly. But what if that machine is in a home office or a remote branch? With baramundi Remote Access, you get the remote support you need — simple, instant, and fast. The tool lets support teams access target systems directly, just as if they were sitting right in front of them.
Your Benefits with Remote Access Service

Ready to use — no extra installation needed

Remote support without VPN

Immediate session launch from the Management Center

Real-time connections

Shortcut use on remote systems

Direct navigation of user access controls
Remote Access Service in Detail
baramundi Remote Access Service gives you instant access to all your computers — whether you’re inside or outside your network. With its optimized codec, you can work on target systems without delays.
Secure Connection
Fast and Uncomplicated
Helpdesk Integration
Cloud Technology
On-Prem Functionality
GDPR Compliance
Further Features
- Remote Sessions on Terminal Servers: When troubleshooting on terminal servers, you can select and target individual user sessions
- Override: In emergencies, you can prompt end users to start a session even if their profile is in “Do Not Disturb” mode.
- Multi-Monitor Support: The end user’s display can be mirrored 1:1 on your system, even if multiple monitors are in use.
- Session Recording: Sessions can be recorded using the integrated recording feature for later review or training purposes.
- Privacy Mode: When accessing sensitive files or during password entry, a Privacy Mode can black out the end user’s screen for added security.
- Chat Function: In addition to phone or Teams, you can communicate directly with end users via the integrated chat feature.
- File Transfer: The remote access tool includes a powerful file transfer capability, allowing admins to easily move required files to the target system.
Do you wish to try out the baramundi Management Suite?
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FAQ: Remote Access Service
What is Remote Access Service (RAS)?
What’s the difference between Remote Access and VPN?
How secure is Remote Access for companies?

ISO 27001: Certified Information Security
baramundi is ISO/IEC 27001 certified, the globally recognized standard for Information Security Management Systems (ISMS).
This certification confirms that baramundi meets the essential requirements for the systematic protection and secure management of sensitive information, including both customer and company data.