baramundi success stories
Servizi Italia
Healthcare
Servizi Italia: Streamlined IT Processes for Thousands of End Devices
Gruppo Servizi Italia is one of the leading providers of integrated healthcare services. With over 3,000 employees and 56 production sites worldwide, the company relies on a high-performance IT infrastructure. To simplify the management of more than 1,000 mobile devices in Italy and replace manual processes, Servizi Italia chose the baramundi Management Suite and a centralized Mobile Device Management solution.
When Growth Requires More Automation
As the company grew, so did the number of mobile devices and in-house applications. For a long time, the devices were set up and managed manually. Custom app versions and varying permissions for different user groups created additional work.
As more devices were added, the processes became increasingly time-consuming and complex. As a result, the IT department sought a Mobile Device Management solution that would centralize and automate administration, deployment, and access control.
The Right Solution at First Glance
After evaluating several vendors, Servizi Italia chose baramundi. Key factors in the decision included, in particular, the practical live demonstration, the high level of technical expertise demonstrated by the specialists, and the product portfolio, which perfectly met the company’s requirements.
In addition, the company benefited from its previous positive experiences with baramundi in traditional client management and from the experienced support team.
“The baramundi Management Suite now takes a lot of work off our hands—from installing Windows on PCs to taking inventory of hardware and software on PCs and mobile devices. Before, manually setting up a device took us one to two hours at best. Now, with baramundi, it takes just 10 minutes to start the installation and the jobs associated with each device.”
Andrea Ruscitti, Information and Communication Officer, Gruppo Servizi Italia
Hours turn into minutes
With the baramundi Management Suite, both PCs and mobile devices can now be managed centrally. The solution automates numerous tasks throughout the entire endpoint lifecycle—from installation and inventory (opens in new tab) to software depolyment. The added value is particularly evident during device provisioning:
Whereas manually setting up a mobile device used to take up to two hours, starting the installation and the required jobs now takes only a few minutes. In addition, applications can be installed remotely without the device having to be physically present.
Greater Productivity for the Entire IT Department
By combining client management and Mobile Device Management (opens in new tab), Servizi Italia now has a centralized platform for managing all end devices. The IT department saves time, reduces manual effort, and lays the groundwork for standardized processes throughout the company.
At the same time, the team sees further potential in the solution and plans to make even more extensive use of additional features in the future.
