Updates to the baramundi Ticketing System
Latest Information on Updates
Here you'll find details about the latest features in the baramundi Ticketing System in chronological order.
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September 2026: Highlights
New Option for Email Rules
The "Place only in Inbox" option allows you to exclude senders from automated ticket creation. The email remains in the Inbox for manual processing, where it can be assigned to a ticket or created as a new ticket.
Improved Assignment of Recipients in the Email Inbox
The "Link Person" function now considers only active persons. New prompts clearly indicate when no matching persons or multiple matching persons were found, or when a manual selection is required.
Timestamp for the Settings Token
The AD Integration now displays when the currently used settings token was last generated or updated.
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