baramundi Success Stories
Spital Thurgau AG, Switzerland
Healthcare | baramundi Proactive Hub
Spital Thurgau AG
The thurmed Group is one of Switzerland's leading and most comprehensive healthcare providers. The largest company in the thurmed Group is Spital Thurgau AG, which provides acute care and emergency medicine at the two cantonal hospitals in Frauenfeld and MĂĽnsterlingen,
psychiatric services offered by Psychiatrische Dienste Thurgau, as well as rehabilitation at the St. Katharinental Clinic. In this way, Spital Thurgau enables a fully integrated and interdisciplinary approach to patient care.
baramundi – A Well-Known Solution with New Capabilities
“I was already familiar with baramundi from my previous employer. I’d been working with it there for six years,” said Blickenstorfer. “It was absolutely clear to me that we should bring baramundi back into the picture and include it in the selection process.
The numerous enhancements and the newly added DEX (digital employee experience) were the icing on the cake for me.”
With 5,500 employees, 4,600 clients, over 500 servers, and more than 4,000 mobile devices (smartphones and tablets) at locations in the cantons of Thurgau, St. Gallen, Schaffhausen, and Graubünden, the thurmed Group’s IT infrastructure is as extensive as it is complex. In the IT department alone, the company employs around 100 people to support medical care with state-of-the-art technology.
DEX – From Reacting to Taking Proactive Action
“At first, we really just wanted to replace our Unified Endpoint Management (UEM). But when we saw that baramundi offered additional features and modules, we looked into what other benefits it could provide for us—not only for our service staff but also
The next milestone is the phased rollout of baramundi to the Service Desk and Support teams so they can reliably and efficiently set up the latest device models. In addition, with the current version of DEX, we can create a dashboard and display it on a large screen in the office, providing a constant overview of the status of the entire client infrastructure.
“In addition to the user-friendly console interface and stable performance, the key benefit of the baramundi Management Suite for us was that we can customize baramundi to fit our needs, not the other way around. baramundi can be configured to meet our requirements, rather than us having to adapt our processes to the software.”
For us, the goal is clear: move away from reactive support and toward proactive action. We’re also looking forward to continuing to package and assemble software for the Windows 11 rollout. There’s still a lot to do, and with baramundi, we’re ready to tackle it.
