References
"Administrators can now effectively address IT issues as they arise."
Cordova Telecom Cooperative
Reference
Cordova Telecom Cooperative (CTC) provides essential telecommunications services to the remote South Central Alaska. As a member-owned cooperative, CTC delivers broadband internet, voice, and wireless connectivity across rugged terrain where reliability and uptime are paramount. Supporting these operations is a small but capable IT team tasked with keeping office and field operations running smoothly.
For years, the team searched for an imaging solution— a time-consuming process that pulled focus away from critical new projects. But with baramundi, CTC found a smarter, faster way to manage and maintain its IT environment.
From Manual Setup to Seamless Deployment
Before adopting baramundi, provisioning a new or misbehaving Windows device at CTC required hours of manual effort. Each system had to be imaged, updated, and equipped with security software by hand — a slow process for a lean team.
“It used to take hours of active attention to provision a new device with all our software,” said Grafton Schikora, Network Engineer at CTC. “Now it takes five minutes to start the job, and I work on other projects until it’s done.”
Within the first year of using baramundi, Schikora estimated he saved at least 40 hours of manual work — time he could now spend on higher-value tasks such as improving network reliability and supporting upcoming infrastructure upgrades.
Unified Management Across the Network
“I primarily use baramundi to deploy fresh Windows images to new or misbehaving devices,” Schikora explained. “Whenever I have an issue or I can’t figure out how to add a new job or driver, the support we’ve received has been fast, thorough, and very knowledgeable.”
That responsive support has been key for a small organization operating in a remote region, where every hour saved directly impacts the cooperative’s ability to serve its members.
Results That Matter
- ≥40 hours saved annually, averaging 3+ hours a week, in manual provisioning and software installation
- Consistent and reliable imaging for endpoints
- Faster turnaround for new and repaired devices
- Increased uptime and productivity for employees in both office and field roles
- Trusted vendor support that accelerates issue resolution and learning
A Reliable Partner for a Connected Future
In a place where infrastructure challenges are magnified by geography, Cordova Telecom Cooperative relies on dependable tools to keep its community connected. For Schikora, baramundi has become one of those tools — quietly running in the background, ensuring that systems stay secure, standardized, and ready for whatever comes next.
“Overall, baramundi has been a reliable and time-saving solution for our environment,” Schikora said. “We couldn’t be happier with the product and the support.”
My company has been using baramundi software for a little over a year and we could not be happier with the quality of the product and the support we have received. I primarily use baramundi to deploy fresh windows images to new or misbehaving devices. It used to take hours of active attention to provision a new device with all our software; now it takes 5 minutes to start the job, and I work on other projects until it's done. In a year it has saved me at least 40 hours of clicking through windows updates and installing security software. Whenever I have an issue or I can't figure out how to add a new job or driver, the support we have received has been fast, thorough, and very knowledgeable. Overall, baramundi has been a reliable and time-saving solution for our environment.
Grafton Schikora, Network Engineer
