29. October 2025, Robert Klinger | Digital Employee Experience

AI Meets DEX: How Smart Analytics Make Outlier Devices Visible

Wie kann smarte Anomalieerkennung in der IT durch moderne DEX-Software funktionieren?

One thing is certain in companies with hundreds or even thousands of devices: there are plenty of IT issues (e.g., long boot times, app crashes, etc.) – but they all don’t warrant the same amount of – or sometimes even any -- IT support. Conversely, many problems that deserve more IT attention –leading indicators of bigger underlying problems -- go unreported because submitting a ticket is too much effort. So, how can IT teams distinguish an isolated run-of-the-mill incident from a genuine systemic problem?

T…

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29. October 2025, Robert Klinger | Digital Employee Experience

AI Meets DEX: How Smart Analytics Make Outlier Devices Visible

Wie kann smarte Anomalieerkennung in der IT durch moderne DEX-Software funktionieren?

One thing is certain in companies with hundreds or even thousands of devices: there are plenty of IT issues (e.g., long boot times, app crashes, etc.) – but they all don’t warrant the same amount of – or sometimes even any -- IT support. Conversely, many problems that deserve more IT attention –leading indicators of bigger underlying problems -- go unreported because submitting a ticket is too much effort. So, how can IT teams distinguish an isolated run-of-the-mill incident from a genuine systemic problem?

T…

Read more

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