While they were important before the shift to WFH during COVID-19 lockdowns, endpoint management tools are now essential for protecting remote workforces. At minimum, IT admins require reliable access to remote endpoints and devices to maintain and patch Windows systems and third-party apps while minimizing user disruption.
The familiar IT advance work that happened before a new employee heard, "Welcome to the team!" is both the same and very different in these days of COVID-19. Many employees now spend most or all of their work days in home offices.