baramundi perform2work
Digital Employee Experience Management for the IT of Tomorrow
baramundi perform2work combines automated and continuous endpoint monitoring with proactive Digital Employee Experience (DEX) management.
It enables IT teams to capture and analyze objective performance data and subjective user feedback and provide consistently high-quality digital experiences that increase user productivity and satisfaction.
IT infrastructure is the critical operational backbone of every company, yet the IT teams that provide and maintain it face a growing array of demands from remote and hybrid work, rising user expectations, and expanded compliance requirements. Those challenges are compounded by increasingly complex technologies, a shortage of skilled IT professionals and higher costs.
A shift in perspective is needed. Instead of relying on traditional device-centric processes and reactive problem-solving, IT teams must take a proactive approach that focuses on identifying and preventing disruptions early on. IT departments need to evolve from being technology service providers to become strategic partners are essential for ensuring operational efficiency, driving innovation and protecting corporate brand value.
Key Features at a Glance
Battery Performance:
Early warning of declining battery life
Network Performance:
Measure the impacts on online meetings and presentations
End User Feedback:
Immediate Sentiment Snapshots and Success Monitoring
Flagged Devices & Applications:
Monitor device and app stability and performance
From Ticket Overload to Effective Problem Solving
More than just End User Experience
baramundi perform2work is a cloud-based DEX management solution tool that focuses on end user experiences with the digital systems and processes they use for work. Our agent-based solution collects telemetry related to OS and application stability, hardware and software performance, and other important endpoint and network metrics.
This data-driven approach enables businesses to:
- Proactively address user experience issues
- Continuously optimize infrastructure performance and reliability
- Enhance security
All Benefits at a Glance
Discover how baramundi perform2work transforms IT efficiency and productivity with clear data-driven assessments of infrastructure performance and real-world user experiences for informed decision-making.
All Benefits at a Glance!
Quickly Address User Support Needs with baramundi perform2work
Instant Solutions with Minimal IT Effort
Do users report issues after a software update?
What are endpoint boot times? What precedes blue screen crashes?
Are problems localized to specific devices and locations or more widespread?
Which applications cause recurring issues?
Are users satisfied or quietly letting frustrations build?
Is network performance consistently stable?
DEX & UEM: The best of both worlds
Data-driven management
Unified Endpoint Management (UEM) solutions such as the baramundi Management Suite are essential for the efficient configuration and control of IT infrastructure. However, traditional device-centric UEM systems are not optimized for answering questions related to the impact of routine IT maintenance tasks or how satisfied end users can be with the hardware, software and network connections provided to them:
How do IT processes affect end users?
Was a successful patch deployment helpful to users?
Which factors have the greatest impact on the user experience?
This is where DEX management solutions come into play. DEX provides clarity by enabling continuous, data-driven assessment and proactive optimization of IT processes. IT teams can apply those insights in targeted and practical ways to improve infrastructure performance, operational efficiency and user satisfaction. By enabling a data-driven human-centric approach to infrastructure management, DEX tools provide significant added value when integrated with the comprehensive device-centric capabilities of a UEM system.
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Learn more about Digital Employee Experience
How can companies increase the efficiency of their IT administration while improving user satisfaction? With Digital Employee Experience (DEX), you can identify and resolve IT issues before your end users even notice them.
The result? A more efficient workflow, fewer IT tickets, and happier employees with reliable IT equipment!