Do users report issues after a software update?

UEM systems enable automated software updates and indicate installation success or failure. In contrast, Digital Employee Experience software monitors how an update affects endpoint performance and stability, and user productivity. This helps maximize performance, minimize downtime and ensure frustration-free and secure user experiences.

What are endpoint boot times? What precedes blue screen crashes?

Long boot times and blue screen crashes waste time and cause frustration. They also are unpredictable, hard to diagnose, and could indicate hardware failures, security vulnerabilities, or software bugs. Workplace experience software like baramundi Proactive Hub Essential enables early detection of critical errors and resource bottlenecks and provides detailed information for root cause analysis.

Which applications cause recurring issues?

Recurring software crashes frustrate end users. baramundi Proactive Hub Essential tracks crashes across the entire IT environment and documents them over time, making it faster and easier to identify troublesome software and implement targeted solutions.

Is network performance consistently stable?

Video conferences, access to cloud-based resources and remote access need to function smoothly regardless of user location or device. An employee experience platform and DEX software like baramundi Proactive Hub Essential provides precise insights that help IT teams identify network bottlenecks and outages quickly and optimize infrastructure before user frustration sets in.

baramundi Proactive Hub Essential: DEX Tool for proactive IT

Q: Are problems localized to specific devices and locations or more widespread?

Recurring endpoint problems often have a common systemic cause that can be difficult to recognize. Employee experience software like baramundi Proactive Hub Essential helps identify patterns and enables resolution of problems before they become widespread.

Employee Experience Software for the IT of Tomorrow

baramundi Proactive Hub Essential (formerly: baramundi perform2work) is a proactive, future-ready Digital Employee Experience (DEX) platform that improves IT performance, reliability, and user satisfaction. The DEX tool combines endpoint telemetry, user feedback, and AI-supported analytics to help IT teams detect and resolve hardware, software, and network issues before they affect user productivity.

IT teams use intelligent insights from the DEX software to delight end users, boost employee productivity, and improve team efficiency.

Try DEX tool baramundi Proactive Hub Essential with no obligation:

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IT is the backbone of every company, and demands on IT teams are continually rising. With remote and hybrid work, increasing user expectations, and complex projects, IT must do more than react; it needs to act proactively. This is exactly where our DEX tool baramundi Proactive Hub Essential comes in:

AI-supported insights + end user feedback = proactive endpoint management that improves user satisfaction, endpoint reliability, and IT efficiency.

Workplace experience software like baramundi Proactive Hub Essential transforms IT into a driver of strategic growth and innovation, enhancing digital performance and reinforcing the company's competitiveness.

AI-supported anomaly detection:

Automatic identification of conspicuous end devices and their root causes

Network Performance:

Measure the impacts on online meetings and presentations

Integration with ITSM tools :

Send information directly from the software to ITSM systems via email

Flagged Devices:

Keep an eye on the stability and performance of all devices.

End User Feedback:

Immediate Sentiment Snapshots and Success Monitoring

Unstable applications:

Capture crashes for each software action

From Ticket-Overload to Faster Problem Solving

Improve end-user experiences with endpoint analytics

AI-supported analytics in cloud-based DEX tool baramundi Proactive Hub Essential help IT teams improve the digital employee experience by integrating objective endpoint performance data with end users' actual IT experiences.

Request 3 months for free!

Our agent-based solution automatically collects endpoint telemetry, including:

Information about OS performance and stability
Hardware and software configuration data
End user feedback

With its data-centric approach, employee experience tool baramundi Proactive Hub Essential enables companies to:

Gain insights into the performance of their IT environment
Increase employee satisfaction and productivity
Optimize endpoint management
Enhance IT security

All Benefits of our DEX Tool at a Glance

Discover how digital employee experience platform baramundi Proactive Hub Essential transforms IT efficiency and productivity with clear data-driven assessments of infrastructure performance and real-world user experiences for informed decision-making.

Better stability and performance of all endpoints

Fewer support tickets through early detection of issues

Higher end-user satisfaction

Rapid root cause identification with AI support

Immediate resolution with baramundi Management Suite

All features and benefits of our DEX tool in PDF format

Insights provided by endpoint analytics reveal the root causes of infrastructure performance problems. Issues can be identified early and resolved quickly with an employee experience platform.

Proactive endpoint management:

Reduces support workloads and costs
Extends device lifecycles
Actively supports business growth and innovation with a reliable, high-performance IT infrastructure

Our DEX platform baramundi Proactive Hub Essential continuously captures end user feedback that IT admins can use to identify and resolve issues proactively. Subjective user feedback can be used alongside objective device data to provide a more complete picture of endpoint and network performance. IT teams can then implement timely fixes that address actual user needs and avoid unnecessary interventions.

[Translate to english:] Alfred Ritter GmbH & Co. KG

“baramundi makes our work easier every day."

"Deploying baramundi’s solutions saves us both time and money.”

Trial perform2work EN

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Are you a partner or managed service provider and want to set up baramundi Proactive Hub environments for your customers?
Please contact us at: partner(at)baramundi.com. We will be happy to support you with the setup.

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Customer Review: Andreas Schmid Group

Success speaks for itself

In this short interview, Thomas Fischer, Head of IT Compliance & Security at the Andreas Schmid Group, shares how he was able to quickly and easily identify and resolve everyday IT issues using our DEX solution.

Learn more about Digital Employee Experience

How can companies increase the efficiency of their IT administration while improving user satisfaction? With Digital Employee Experience (DEX), you can identify and resolve IT issues before your end users even notice them.

The result? A more efficient workflow, fewer IT tickets, and happier employees with reliable IT equipment!

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