IT SERVICE MANAGEMENT
ConSol CM is a powerful and versatile software solution for managing communication processes and tracking tasks in companies of all sizes and from all industries.
Typical areas of application include:
- Helpdesk, IT support and ITIL-based IT service management
- Service management such as complaints and claims management
- Process management and task tracking
- Lead and sales management
All types of processes can be easily set-up and mapped with the ConSol CM integrated workflow engine. They can also be precisely tailored to the circumstances and needs of your company. This solution ensures that future process changes can also be performed flexibly. The ConSol CM workflow engine can be easily integrated as it is based on Java technology.
ConSol CM was developed by our partner
ConSol Consulting & Solutions Software GmbH
ConSol Consulting & Solutions Software GmbH is a well-established, growth-oriented, high-end IT consultancy and software vendor that provides competent advice while using the leading-edge software technologies. Many years of experience in the IT market, and the high qualifications and extraordinary dedication of our employees ensure that our customers receive the right solutions to complex technological problems in the areas of software development, IT service management, web technologies, CRM solutions etc.