Support

Support

OUR EXPERTS ARE THERE FOR YOU

The baramundi Support Team is Always at Your Side to Provide Advice and Assistance

If you have any questions about the baramundi Management Suite, simply get in touch with one of the members of our competent support team. Our employees have a perfect command of the baramundi software solution and can easily and quickly help you further. Do not hesitate to contact our support team.
We’ll be happy to help.

You can reach our Germany based support team between 8:30 am and 5:00 pm CET from Monday to Friday.
Excluding national and Bavarian public holidays.

baramundi Support is Competent

baramundi Support is Competent

Whether you contact us by phone or e-mail, you will always be advised by competent baramundi experts who will help you find a solution to your problems.

baramundi Support is Fast

baramundi Support is Fast

Time is too valuable to waste waiting for solutions. We close most queries submitted by our customers to first-level support within 24 hours.

Customer Feedback on baramundi Support

In comparison to many other software vendors active in the market, baramundi has one crucial thing that makes them stand out: the support provided is very professional, response times are short, and you are always given an expert answer. There is a huge difference between contacting an outsourced call center and being advised by a competent specialist.

MorphoSys AG

Steffen Pohlenz, Head of IT at MorphoSys AG

Our References

MORE THAN 3,000 SATISFIED CUSTOMERS FROM A WIDE VARIETY OF INDUSTRIES AND COMPANIES OF ALL SIZES FROM ALL AROUND THE WORLD TRUST BARAMUNDI SOFTWARE SOLUTIONS WITH OVER TWO MILLION MANAGED ENDPOINTS

Alfred Ritter GmbH & Co. KG Industry, Germany

about our customer

CD PROJEKT RED S. A. Industry, Poland

about our customer

Church Army Public Sector, United Kingdom

about our customer

Goodman Masson Service Providers, United Kingdom

about our customer

Remote Access

Remote Access

Remote Access

Quick Help Through a Direct Connection

As our support team can remotely access your system, they can clarify any issues quickly and directly. Please click here when a member of our support team asks you to:

Start remote access

Do you have questions about remote access?

Our support team will be happy to help you.

Satisfied customers

98

Would recommend us to others

95

Appreciate the technical competence

98

Renew their maintenance contracts

The Forrester Wave Study

baramundi received the highest score possible in the “Product support and services” criterion.

Thanks to baramundi endpoint management you can automate routine tasks and work faster, easier and more efficient.  

Get the free study

baramundi Forum

OUR FORUMS AT A GLANCE

baramundi User Forum

Our baramundi User Forum

Visit our user forum to meet other users and exchange information with them.

To the user forum
baramundi Knowledge Base

Our baramundi Knowledge Base

Find help fast in the accumulated knowledge contained in our baramundi Knowledge Base.

To the knowledge base
baramundi Partner Forum

Our baramundi Partner Forum

We provide our partners with important information about our products and advertising material directly in the partner forum.

To the partner forum
baramundi Feedbackportal

Our baramundi Feedback Portal

Our feedback portal allows you to submit product ideas and requests for the baramundi Management Suite (bMS).

To the feedback portal